Easy and affordable user testing with high quality people

Watch videos of real people interacting with your product, prototype, website, concept and more. PlaybookUX allows you to unlock powerful feedback from current and prospective customers.

End-to-end user testing software with A.I.-powered insights and analytics 

PlaybookUX allows you to gain valuable user insights by testing concepts, ideas, websites and prototypes.

Video Based Feedback Methods
Invite your Team
Advanced Recruiting
Qualifying Questions
Analytics
Video Sessions
Transcription
Unlimited Tasks & Questions
Video Based Feedback Methods

Moderated and Unmoderated User Experience Research

Conduct one-on-one interviews, as well as self-tests, where the participant records their screen and audio while completing tasks. Receive direct user feedback without the hassle of recruiting, scheduling, incentivizing participants, note-taking and extracting meaningful insights. 

 

Invite your Team

Invite your Team

Research is a team effort, and everyone should be involved early and often. We don't limit seats, so invite your whole team!

Advanced Recruiting

Recruit your Target Demographic

We make it easy to recruit your target demographic, with 10 different demographic & employment filters. With our enhanced filtering, any B2B or B2C company can receive user feedback from their specific customer base.

If you’re a B2B company, we provide access to people with a specific job title, industry, seniority and company size. We have a two step verification process. First, we verify testers through Linkedin, then double check it by hand so you’re getting high quality participants.

 

Qualifying Questions

Qualifying Questions (or Screener Questions)

If you need to know more about the participant, ask them qualifying questions to ensure they're an exact fit for your study. Once you've submitting qualifying questions, we will only match you with participants who fit that criteria.

 

Analytics

Analytics

Our goal is to simplify the user testing synthesis process. We understand you have a lot going on, so we want to make it easy to gain valuable user insights. You’ll be able to view videos, key quotes and other insights with our advanced analytics.

Video Sessions

Video Sessions

See what your users have to say first-hand with our video player. Identify points of excitement, confusion and frustration, which will help you build better products.

 

Transcription

Transcription

Our automated transcription allows you to view the transcript side-by-side with the video session.

 

Unlimited Tasks & Questions

Unlimited Tasks & Questions

Get all of your questions out in one study. We want you to have a complete and insight loaded study.

 

Customers Love Us!

Smartly

"The feedback we received through PlaybookUX was highly relevant, thoughtful, thorough, and knowledgeable to our industry. We made several changes to our website based on consistent information across testers from our study. The PlaybookUX platform itself was intuitive and easy to use!"

Allison Harper, Strategy

Chet

"I never understood the power of user testing until I started using PlaybookUX. Their software is intuitive and easy to use. I would highly recommend this to any founder who wants to understand their customers."

Chris Pisarski, Founder

Family Reach

"During the process of revamping our website and building out many new pages, PlaybookUX gave us insights we didn't even know we needed. The process was quick and their platform is easy to navigate and use. No matter what you're building, we highly recommend their services."

Frances Ma, Director of Marketing 

When to Use PlaybookUX

User insights validation

Concept Validation

Target a specific demographic to determine if your concept or product is appealing. Understand your customer’s problems and build solutions for those problems. 

User insights audience

Determine Target Audience

Identify your target user to understand with who your value proposition resonates with and who is willing to buy your product.

User insights audience

Web Testing

Perform web testing with real users helps identify points for optimization.

Usability Testing

Usability Testing

Our usability testing software automates testing prototypes and live websites. Our qualified panel of participants allow you to unlock insights via moderated and unmoderated sessions.

User Insights Pricing

Prototype Testing

If it has a link, you can test it! Test designs before they’re developed to avoid rework.

User Insights Pricing

Pricing

Make educated pricing decisions by identifying a pricing model that resonates best with your user base. Determine what features matter most so you can improve conversions

 

Get User Insights to Prioritize the Right Features 

Our easy to usability testing software is built for everyone – Researchers, Designers, Founders, Product Managers, Marketers, to name a few! We know it’s challenging to determine which features to build next, or which concept resonates with users. Playbook UX allows you to test and validate your assumptions to make informed decisions. We’ll point out key insights so you know what to add to your product roadmap.

 

PlaybookUX Image for User Insights Platform
user insights image for PlaybookUX

Build Products that Customers Love

PlaybookUX allows you to get answers from a verified audience that meets your testing profile so you can keep up with the ever-changing customer demands. Our style of iterative testing allows you to make better product decisions. Informed decisions lead to better products.  

 

Hear What your Customers are Saying

Our rich data sources, such as interviews and task-based video recordings, allow you to receive valuable user feedback. We combine artificial intelligence with user experience research to improve customer satisfaction, conversions and product adoption.

 

PlaybookUX Image for User Insights Platform

Start getting user feedback today