PlaybookUX Pricing

The end-to-end solution for interviews and user testing: recruit, conduct, analyze

Use our panel of participants for unmoderated & moderated testing on desktop, smartphone and tablet. Plus all features in What’s Included

We keep it simple, the price is the same for all demographics & devices!

Unmoderated:

15 Minute Sessions

$49

per participant

Moderated:

30 Minute Sessions

$99

per participant

Moderated:

60 Minute Sessions

$149

per participant

Need SSO, 99.99% guaranteed uptime SLA, account management, training sessions and other enterprise features? Contact Us

What you get: Unlimited “Bring My Participants” for both unmoderated & moderated research on desktop, smartphone and tablet. Plus all features in What’s Included

Monthly

Yearly

1 Month Free

$249/ month

Try Free for 7 days

  • Unlimited "Bring My Own Participants" Unmoderated Testing
  • Unlimited Seats
  • All Features in What’s Included
  • Pro tip: You can also use PlaybookUX participants at any point see Use Our Panel

$449/ month

Get Started

  • Everything plus:
  • Unlimited "Bring My Own Participants" Moderated Testing
  • Scheduler with integrations to Google Calendar, iCloud, Outlook, and Exchange
  • SSO / SAML


$2,739/ year

Try Free for 7 days

  • Unlimited "Bring My Own Participants" Unmoderated Testing
  • Unlimited Seats
  • All Features in What’s Included
  • Pro tip: You can also use PlaybookUX participants at any point see Use Our Panel

$4,939/ year

Get Started

  • Everything plus:
  • Unlimited "Bring My Own Participants" Moderated Testing
  • Scheduler with integrations to Google Calendar, iCloud, Outlook, and Exchange
  • SSO / SAML

Need 99.99% guaranteed uptime SLA, account management, training sessions and other enterprise features? Contact Us

What's Included

Test on all devices

Run unmoderated and moderated studies on laptop, tablet and smartphone. Test native apps, websites, prototypes and concepts.

Videos, Transcripts & Notes

Watch videos side-by-side with their transcripts. Take time stamped notes to discover key themes during sessions.

International Recruiting & Platform Localization

Gain access to participants from over 40 countries. Our platform supports transcription and localization in 50 lanugages.

Comprehensive Analytics

Review qualitative and quantitative analytics to extract insights from moderated interviews and unmoderated sessions.

Demographic Targeting & Screener Questions

Our user testing software allows you to screen participants to get your exact demographic.

Verified Testers

We understand the importance of having high-quality testers. Our testers are verified through social profiles (Linkedin for employment based studies and Facebook for consumer based studies).

FAQs

What is PlaybookUX?

PlaybookUX is an end-to-end user research software that connects companies with their target audience. Conduct moderated interviews and unmoderated user testing sessions.

How long does it take to receive results?

Most studies are filled within a day, with most videos rolling in within hours. However, if you're targeting a hard to reach demographics (i.e. Accountants in Spain), please allow up to 3 days. 

How many team members can I invite to PlaybookUX?

Anyone and everyone! UX research is a team effort, so we don't charge per seat. All plans come with unlimited team and admin seats. 

Are you just a recruiting service?

No! We're an end-to-end software. Recruiting is one part of what we do. We have software to conduct sessions, transcribe and analyze your user research. However, you can use your own participants instead of ours, if you'd like! 

How long are sessions?

Unmoderated sessions, in which participants record their screen & voice while answering questions, are 15 - 20 minutes. However, we do not turn off our screen recorder in case a tester takes longer than 20 minutes. Moderated sessions are available in 30, 60 and 90 minutes increments.

What can I test?

If you can link it, you can test it! The most popular things to test on PlaybookUX are websites, products, prototypes, apps, marketing videos, logos, concepts and more.

Can I run concurrent studies? Do you limit the number of studies or participants?

Run concurrent studies with as many participants as you'd like. We believe research should be flexible and intuitive.

Can I bring my own participants AND use PlaybookUX participants?

Of course! We recommend signing up for our monthly subscription plan, while using our pay as you go service. If you're looking to run more than 2 studies per month with PlaybookUX participants, it makes sense to check out our prepaid pricing, since bringing your own participants is included at no extra charge.

Ready to get started?

Create an account or get in touch!