PlaybookUX User Testing Software Pricing

Prices include tester incentives. You’ll start receiving videos within hours of launching your study but allow up to 3 business days for hard to reach demographics.

Pay as you go

Pay per participant pricing

  • Access to the PlaybookUX panel
    • $49 / unmoderated PlaybookUX participant
    • $100 / 30-minute moderated interview with a PlaybookUX participant
    • $150 / 60-minute moderated interview with a PlaybookUX participant
  • Moderated & Unmoderated Sessions

  • Advanced Screening & Targeting

  • Automated Transcripts
  • Unlimited Team Members
  • Concurrent Studies
  • Unlimited Video Storage

Bring your own participants

$250/month

  • Everything in Pay As You Go Plus
  • Unlimited ‘Bring My Participants’ (both moderated interviews and unmoderated)
  • PlaybookUX can handle tester incentives upon request

 

  • Moderated & Unmoderated Sessions

  • Advanced Screening & Targeting

  • Automated Transcripts
  • Unlimited Team Members
  • Concurrent Studies
  • Unlimited Video Storage

Bulk Pricing

Custom Monthly / Annual Pricing

  • Everything in Subscription Plus
  • Discounts on PlaybookUX participant panel
  • Dedicated Account Manager
  • Moderated & Unmoderated Sessions

  • Advanced Screening & Targeting

  • Automated Transcripts
  • Unlimited Team Members
  • Concurrent Studies
  • Unlimited Video Storage
“I never understood the power of user testing until I started using PlaybookUX. Their UX software is intuitive and easy to use. I would highly recommend this to any founder who wants to understand their customers.” Chris Pisarski

Founder, Chet

What’s Included

Videos & Notes

Watch videos side-by-side with their transcripts. Take time stamped notes to discover key themes during sessions.

Comprehensive Analytics

We provide qualitative and quantitative analytics so you can extract key user insights from your moderated interviews and unmoderated sessions.

Linkedin Verified Testers

We understand the importance of having high-quality users, so we verify all testers via Linkedin or other social profiles. All users are sourced from premium avenues.

AI-Powered Transcripts

We take the heavy lifting out of transcribing your interviews so you can spend more time getting user insights and creating products your customers love. 

Qualifying (Screener) Questions

Our user testing software allows you to screen participants to get your exact demographic.

Unlimited Admin Seats

Invite your co-workers so they can share in the insights. There’s no additional charge because we know that user testing is a team effort.

International Recruiting

PlaybookUX has access to participants from over 40 countries. Leverage our multilingual panel for global insights.

Concurrent Studies

We’re flexible. Run concurrent studies with as many participants as you’d like.

Privacy, CCPA & GDPR

We’re committed to your privacy and are fully GDPR & CCPA complaint. We host servers in the US & Europe. Learn more.

FAQ

If we missed anything, send questions to hello@playbookux.com

What is PlaybookUX?

PlaybookUX is an automated user research software that makes it easy to get feedback from your target audience. Perform user tests or interviews with our all-in-one tool.

Who are the PlaybookUX testers?

Our testers are real people from all over the world! They’re verified through social profiles (Linkedin for employment based studies and Facebook for consumer based studies).

How long does it take to receive results?

Most studies are filled within a day, with videos rolling in within hours. However, if you’re targeting a hard to reach demographic, please allow up to 3 days. 

How many team members can I invite to PlaybookUX?

Anyone and everyone! UX research is a team effort, so we don’t charge per seat. All plans come with unlimited team and admin seats. 

How long are sessions?

Unmoderated tests, in which participants record their screen while answering tasks are 10-15 minutes. Moderated interviews last from 30 – 60 minutes, depending on how long you’d like to speak to participants.

Do you recruit internationally?

You bet! We recruit participants from over 40 different countries and languages. Unlock global user insights during your next study.

What can I test?

If you can link it, you can test it! The most popular things to test on PlaybookUX are websites, products, prototypes, apps, marketing videos, copy, concepts and more.

Can I run concurrent studies? Do you limit the number of studies or participants?

Run concurrent studies with as many participants as you’d like. We believe research should be flexible and intuitive.

Ready to get started?

Create an account or get in touch!