Tree testing is an invaluable tool for understanding how participants find items on your website. Usually tree tests are conducted after card sorts to “test” how well information is organized.
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Tree & tasks
Build a tree of your navigation structure and ask participants tasks (i.e. Where would you find a winter coat?). This will help test how easy it is to find content on your website.
Customize the welcome page, study instructions and thank you page to give your tree test a personal touch.
Test with our participants or your own
Follow up questions
Ask follow up questions after each task. Utilize different question types, such as rating scale, multiple choice and written response.
Task success analysis
The task success chart will help identify which content is difficult to find. Understand if participants go directly to the correct place or have to click around in order to find what they’re looking for.
Tree testing with or without a recording
Define success paths
To speed up analysis, define correct paths so you can benchmark success and failure. This will help you understand if your website content is easy to find.
First click analysis
Identify where participants are inclined to click first. This helps you understand where content intuitively belongs.
Demo tree test
In this example, you can test how easy it is to find content on a banking app.
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