All Features
Dive into features that allow you to efficiently recruit, conduct and synthesize user research.
Recruit
Conduct
Analyze & Collaborate
Recruit
Recruit using our panel of international participants, or use your own.
Consumer Research
B2B Targeting
Screener Questions
International Recruiting
Localize
Bring Your
Own Participants
Saved Audience
Templates
Segmentation
Conduct
Run unmoderated and moderated studies across all devices.
Unmoderated Testing
Moderated Interviews
Card Sorting
Tree Testing
Survey
Native Android
and iOS App
Qualitative Tasks
and Questions
Test on all devices
Scheduling
Buffer Time, Advanced Notice, Max Bookings
Quantitative
Prototypes, Websites
Apps
Block PII
Saved question templates
PlaybookUX templates
Automated Payments
Cross Browser
Concurrent studies
Live notes
Analyze & Collaborate
Invite your entire team to analyze user research with our comprehensive analysis suite.
Clips
Highlight Reel
Transcription
Notes
Build your own report
Keywords & Quotes
Sentiment Analysis
Tags & Highlights
Reactions
Participant Charts
Download
Editable Transcription
Video Controls
Quantitative Metrics
Unlimited Team Seats
Share
Export
Workspaces
Folders
Universal Search
Security
Security and privacy is at the core of our platform.
SSO / SAML
Admin Permissions
Password Protection
Block PII
SOC 2 Type II Certified
ISO 27001 & ISO 27701 Certified
General FAQ
What is user experience testing?
User experience testing is the process of getting a product, prototype, concept or website in front of real people. Those people will provide invaluable feedback. Overall, it will make your website, product or prototype more delightful and intuitive.
Why does user experience testing matter?
Customer expectations are rising, and with that standards for what makes a usable product are higher. UX testing leads to higher customer satisfaction, increased conversion and decreased bounce rates.
What is the future of user experience testing?
The UX testing process will become even more automated. Companies won’t have to manage the end-to-end process of recruiting, conducting, transcribing and analyzing the sessions. At PlaybookUX, we’re using artificial intelligence to bring on a new wave of user testing.

