All Features
Dive into features that allow you to efficiently recruit, conduct and synthesize user research.
Recruit
Conduct
Analyze & Collaborate
Recruit
Recruit using our panel of international participants, or use your own.
Consumer Research

B2B Targeting

Screener Questions

International Recruiting

Localize

Bring Your
Own Participants

Saved Audience
Templates

Segmentation
Conduct
Run unmoderated and moderated studies across all devices.
Unmoderated Testing

Moderated Interviews

Card Sorting

Tree Testing

Survey
Native Android
and iOS App

Qualitative Tasks
and Questions

Test on all devices

Scheduling

Buffer Time, Advanced Notice, Max Bookings

Quantitative

Prototypes, Websites
Apps

Block PII

Saved question templates

PlaybookUX templates

Automated Payments

Cross Browser

Concurrent studies

Live notes
Analyze & Collaborate
Invite your entire team to analyze user research with our comprehensive analysis suite.
Clips

Highlight Reel

Transcription

Notes

Build your own report

Keywords & Quotes

Sentiment Analysis

Tags & Highlights

Reactions

Participant Charts

Download

Editable Transcription

Video Controls

Quantitative Metrics

Unlimited Team Seats

Share

Export

Workspaces

Folders

Universal Search

Security
Security and privacy is at the core of our platform.
SSO / SAML
Admin Permissions
Password Protection

Block PII

SOC 2 Type II Certified
ISO 27001 & ISO 27701 Certified
Consumer Research Walkthrough
B2B Targeting Walkthrough
Screener Questions Walkthrough
International Recruiting Walkthrough
Localize Walkthrough
Bring Your Own Participants Walkthrough
Saved Audience Templates Walkthrough
Unmoderated Testing Walkthrough
Moderated Testing Walkthrough
Card Sorting Walkthrough
Tree Testing Walkthrough
Prototypes, Websites, Apps Walkthrough
Native Android and iOS App Walkthrough
Qualitative Tasks & Questions Walkthrough
Test on all devices Walkthrough
Scheduling Walkthrough
Buffer Time, Advanced Notice, Max Bookings Walkthrough
Concurrent studies Walkthrough
Quantitative Walkthrough
Block PII Walkthrough
Saved question templates Walkthrough
PlaybookUX templates Walkthrough
Automated Payments Walkthrough
Cross Browser Walkthrough
Clips Walkthrough
Highlight Reel Walkthrough
Transcription Walkthrough
Notes Walkthrough
Build your own report Walkthrough
Keywords & Quotes Walkthrough
Sentiment Analysis Walkthrough
Reactions Walkthrough
Participant Charts Walkthrough
Download Walkthrough
Editable Transcription Walkthrough
Video Controls Walkthrough
Quantitative Metrics Walkthrough
Unlimited Team Seats Walkthrough
Export Walkthrough
Workspaces Walkthrough
Folders Walkthrough
Universal Search Walkthrough
Mentions Walkthrough
Password Protection Walkthrough
Block PII Walkthrough
General FAQ
What is user experience testing?
User experience testing is the process of getting a product, prototype, concept or website in front of real people. Those people will provide invaluable feedback. Overall, it will make your website, product or prototype more delightful and intuitive.
Why does user experience testing matter?
Customer expectations are rising, and with that standards for what makes a usable product are higher. UX testing leads to higher customer satisfaction, increased conversion and decreased bounce rates.
What is the future of user experience testing?
The UX testing process will become even more automated. Companies won’t have to manage the end-to-end process of recruiting, conducting, transcribing and analyzing the sessions. At PlaybookUX, we’re using artificial intelligence to bring on a new wave of user testing.

