Centralize Panel Management with the Participant CRM

The Participant CRM gives research teams a centralized hub to manage, filter, and track participants across studies, making it simple to build targeted panels and streamline recruitment. Complement the PlaybookUX built-in panel by importing and organizing your own participants, all in one place.

Trusted by leading teams worldwide

Microsoft
Google
The Home Depot
Uber
Intuit
Peloton
Shake Shack
News Corp
Canada Goose
GitHub
EY
Loblaws
Ford

Upload Participants (.csv)

Upload your participant lists with unlimited custom attributes. No rigid schemas, no data left behind. Whether you’re tracking behavioral segments, past study participation, consent status, or niche demographic signals, every attribute is there when you need it.

 

Upload Participants into your CRM

Collect Participants with Intercepts

Capture participants in the moments that matter. Our intercept feature triggers at key touchpoints based on behavioral signals, location, or browser data, prompting visitors to join your research panel for future studies. Every response flows directly into your CRM, ready to recruit from.

Customize the intercept text, branding and form fields.

Customize Emails, Domain & Sender Settings

Keep participants engaged and informed at every step. Customize emails and touch points that are sent to your participants. Configure custom domains and sender addresses so your emails come from your company, not ours.  

Built-in Project Creation

Configure fully featured projects, right in the PlaybookUX dashboard. Recruit participants, conduct studies, and analyze results — all inside PlaybookUX. No extra tools required.

Supplement your CRM with the PlaybookUX panel

Recruit from a highly vetted qualitative panel of over 7 million participants across more than 50 countries. Each participant has successfully completed a practice test to confirm their ability to articulate their thoughts clearly. 

7 million consumers and professionals across more than 50 countries

90% of studies completed within 1-2 hours

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